Shipping Policy

Global Delivery

We offer worldwide delivery via FedEx Express.

Please note that P.O. boxes, APO/FPO addresses, and third-party logistics providers cannot be serviced.

Shipping Fees

Single item: Shipping rates are calculated at checkout based on destination.

2 or more items: Complimentary worldwide shipping.

Estimated Delivery

Orders are typically processed within 3 business days.

Once dispatched, delivery generally takes 2 to 7 business days, depending on destination and logistics. Delays may occur due to public holidays or customs processing.

Taxes & Duties

All taxes and duties are included in the displayed price for customers in the US, Japan, Singapore, Hong Kong, Macau, and Taiwan. No additional charges will be applied at checkout or delivery.

For other regions, import duties may be levied by local customs and are the responsibility of the recipient.

Tracking

A confirmation email with a tracking number will be sent as soon as your order is on its way.

Contact

For further assistance, please visit our Contact Us page or email us at info@auretemphe.com

For more information, please refer to our FAQ or Terms & Conditions.